For our


Outpatients is failing

  • According to the the NHS Long Term Plan, the number of hospital outpatient appointments has almost doubled from 54million to 94million in the last 10 years, costing £8billion

  • 25% of doctors say 10-20% of patients need not have come to clinic while 28% of doctors say 10-20% of patients need not have been seen in person

  • In 2016-17, almost 8 million outpatient appointments were missed due to patients not attending , costing nearly £1billion

  • The Long Term Plan therefore calls for outpatient services to be fundamentally redesigned and digital solutions can reduce the need for up to half of outpatient appointments

Our solution


Outpatients redesigned

  • Digital pathways across multiple departments

  • Cardiology, Cardiothoracics, Endocrinology, Oncology, Respiratory, General Surgery​

  • We have shown we can:

  • Reduce missed appointments from 12% to 3% for patients with atrial fibrillation - a 75% reduction in DNAs

  • See 10 additional patients in a 4 hour clinic slot - a 30% increase in capacity

  • Improve the rate of prescriptions of time-critical medications for heart attack survivors from 11% to over 80% - improved health outcomes

  • Satisfaction, time and cost savings for patients





2. Presented at the European Society of Cardiology